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Carlson Cloud

PostPosted: Thu Apr 19, 2018 12:05 pm
by hlb2
Just signed us up for this service and can't log one of my data collectors into it. We have 3 crews 2 of them use version 5, and one is still using version 4. The collector is a Mini2. Our Carlson Surveyor and our other Mini2 will both log in and everything works just fine. However the one w/version 4 says it "Can't connect to the server" no matter what username and password you enter. Any ideas?