Problems with New SurvCADD XML upgrade

Moderator: Carlson Support

Problems with New SurvCADD XML upgrade

Postby Matt Timion » Thu Feb 27, 2003 11:33 pm

Hello all,

I'm not sure if only our office is affected by this problem, but it is a
horrible one. We all just upgraded to the newest version of SurvCADD XML,
and now the command "CLIPLINE" no longer works. Instead of actually
clipping the line, the computer will hang for a period of time. We have no
option but to manually shut down our program/computer.

Unfortunately, we have to re-install SurvCADD with the original disks.

Can anyone offer a solution to this problem?

--
Matt Timion
Earthwork Calculation Services
Matt Timion
 

Re: Problems with New SurvCADD XML upgrade

Postby R.K. McSwain » Fri Feb 28, 2003 12:58 am

Does this happen only with a certain drawing?
Only on a certain polyline?
Can you start a new empty drawing, create a closed polyline, and a few crossing entities and repeat the error?

All of our machines here have had the update installed since January and this command works OK.

-------------------
Randall McSwain
Carlson Software


"Matt Timion" <Mtimion@dirtestimator.com> wrote in message news:b3ll4h$d7j$1@update.carlsonsw.com...
Hello all,

I'm not sure if only our office is affected by this problem, but it is a
horrible one. We all just upgraded to the newest version of SurvCADD XML,
and now the command "CLIPLINE" no longer works. Instead of actually
clipping the line, the computer will hang for a period of time. We have no
option but to manually shut down our program/computer.

Unfortunately, we have to re-install SurvCADD with the original disks.

Can anyone offer a solution to this problem?

--
Matt Timion
Earthwork Calculation Services

R.K. McSwain
 

Re: Problems with New SurvCADD XML upgrade

Postby Matt Timion » Fri Feb 28, 2003 2:21 am

I've noticed that this does only seem to happen with one drawing. The
drawing, however, worked without a hitch before the upgrade. I have since
reverted back to the original install, and it still has the same problem.
Is it possible for the upgrade to screw up a drawing like that?

Thanks!

--
Matt Timion
Earthwork Calculation Services
"R.K. McSwain" <rmcswain@carlsonsw.com> wrote in message
news:b3lqkr$er1$1@update.carlsonsw.com...
Does this happen only with a certain drawing?
Only on a certain polyline?
Can you start a new empty drawing, create a closed polyline, and a few
crossing entities and repeat the error?

All of our machines here have had the update installed since January and
this command works OK.

-------------------
Randall McSwain
Carlson Software


"Matt Timion" <Mtimion@dirtestimator.com> wrote in message
news:b3ll4h$d7j$1@update.carlsonsw.com...
Hello all,

I'm not sure if only our office is affected by this problem, but it is a
horrible one. We all just upgraded to the newest version of SurvCADD XML,
and now the command "CLIPLINE" no longer works. Instead of actually
clipping the line, the computer will hang for a period of time. We have
no
option but to manually shut down our program/computer.

Unfortunately, we have to re-install SurvCADD with the original disks.

Can anyone offer a solution to this problem?

--
Matt Timion
Earthwork Calculation Services

Matt Timion
 

Re: Problems with New SurvCADD XML upgrade

Postby R.K. McSwain » Fri Feb 28, 2003 6:49 pm

Very doubtful. Can you send us the drawing?

support@carlsonsw.com


Thanks,
-------------------
Randall McSwain
Carlson Software


"Matt Timion" <Mtimion@dirtestimator.com> wrote in message news:b3luv4$gc9$1@update.carlsonsw.com...
I've noticed that this does only seem to happen with one drawing. The
drawing, however, worked without a hitch before the upgrade. I have since
reverted back to the original install, and it still has the same problem.
Is it possible for the upgrade to screw up a drawing like that?

Thanks!

--
Matt Timion
Earthwork Calculation Services
"R.K. McSwain" <rmcswain@carlsonsw.com> wrote in message
news:b3lqkr$er1$1@update.carlsonsw.com...
Does this happen only with a certain drawing?
Only on a certain polyline?
Can you start a new empty drawing, create a closed polyline, and a few
crossing entities and repeat the error?

All of our machines here have had the update installed since January and
this command works OK.

-------------------
Randall McSwain
Carlson Software


"Matt Timion" <Mtimion@dirtestimator.com> wrote in message
news:b3ll4h$d7j$1@update.carlsonsw.com...
Hello all,

I'm not sure if only our office is affected by this problem, but it is a
horrible one. We all just upgraded to the newest version of SurvCADD XML,
and now the command "CLIPLINE" no longer works. Instead of actually
clipping the line, the computer will hang for a period of time. We have
no
option but to manually shut down our program/computer.

Unfortunately, we have to re-install SurvCADD with the original disks.

Can anyone offer a solution to this problem?

--
Matt Timion
Earthwork Calculation Services



R.K. McSwain
 

Re: Problems with New SurvCADD XML upgrade

Postby Matt Timion » Mon Mar 03, 2003 11:01 pm

Randy,

We've managed to finish the job, so I dont' want to waste anyone's time by
sending you the drawing, unless you really want to check it out. If this
happens again, I'll be sure to start the thread again.

--
Matt Timion
Earthwork Calculation Services
"R.K. McSwain" <rmcswain@carlsonsw.com> wrote in message
news:b3npd5$rtd$1@update.carlsonsw.com...
Very doubtful. Can you send us the drawing?

support@carlsonsw.com


Thanks,
-------------------
Randall McSwain
Carlson Software


"Matt Timion" <Mtimion@dirtestimator.com> wrote in message
news:b3luv4$gc9$1@update.carlsonsw.com...
I've noticed that this does only seem to happen with one drawing. The
drawing, however, worked without a hitch before the upgrade. I have since
reverted back to the original install, and it still has the same problem.
Is it possible for the upgrade to screw up a drawing like that?

Thanks!

--
Matt Timion
Earthwork Calculation Services
"R.K. McSwain" <rmcswain@carlsonsw.com> wrote in message
news:b3lqkr$er1$1@update.carlsonsw.com...
Does this happen only with a certain drawing?
Only on a certain polyline?
Can you start a new empty drawing, create a closed polyline, and a few
crossing entities and repeat the error?

All of our machines here have had the update installed since January and
this command works OK.

-------------------
Randall McSwain
Carlson Software


"Matt Timion" <Mtimion@dirtestimator.com> wrote in message
news:b3ll4h$d7j$1@update.carlsonsw.com...
Hello all,

I'm not sure if only our office is affected by this problem, but it is a
horrible one. We all just upgraded to the newest version of SurvCADD
XML,
and now the command "CLIPLINE" no longer works. Instead of actually
clipping the line, the computer will hang for a period of time. We have
no
option but to manually shut down our program/computer.

Unfortunately, we have to re-install SurvCADD with the original disks.

Can anyone offer a solution to this problem?

--
Matt Timion
Earthwork Calculation Services



Matt Timion
 


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