Hello.
I had a customer yesterday accidently overwrite his Job files in the /Data directory. He copied and pasted over older files from his computer onto the Allegro using Activesync. He, however, never overwrote the Backup file in the job backup directory. My question is can this file be used to restore the data he overwrote? I see nothing in the pdf file about this file or what its use would be. Does it even have a function?
To me a backup file is just that. A failsafe in case of an accident like this. It should be able to restore the data he lost. It wasn't a big issue this time, as was only 15 points or so. But it could be a lot worse in the future. Anyone run into this problem before?