Problem: Full LDD loading instead of Map

Moderator: Carlson Support

Problem: Full LDD loading instead of Map

Postby R. Smith » Sat Oct 09, 2004 12:30 am

I spoke to tech support yesterday because for some reason as of the other
day when I load Acad map (2004) C&G
the full LDD program loads up. This is a problem since I can't open
multiple dwgs and full LDD is no good for just doing drafting. I took the
advice to re-install both LDD and C&G programs but it didn't help. the only
way I can get around it is to hit "esc" key a few times on the acad map load
up to allow me use ACAD map as normal for only that dwg. If I try to open
other drawings it wants me to open a project in LDD.

Help

--
Kevin Smith, EIT
Ronald H. Smith Ltd.
Surveying and Mapping
1296 Bath Road, Unit 3
Kingston, ON K7M 4X3
Ph: (613) 547-1110
Fax: (613) 547-1130
rhsmith@cogeco.net
R. Smith
 

Re: Problem: Full LDD loading instead of Map

Postby Steve V. » Thu Oct 14, 2004 8:11 pm

Greetings,

We had the same problem and it had to do with the user profiles (.arg
files). We fixed this problem by reimporting the profile (.arg file) from
our clean install MSI files. It seems Map and LDD get confused when if by
chance they where running at the same time. Hope this helps.

Peace



"R. Smith" <rhsmith@cogeoco.net> wrote in message
news:ck6tc3$k4k$1@update.carlsonsw.com...
I spoke to tech support yesterday because for some reason as of the other
day when I load Acad map (2004) C&G
the full LDD program loads up. This is a problem since I can't open
multiple dwgs and full LDD is no good for just doing drafting. I took the
advice to re-install both LDD and C&G programs but it didn't help. the
only
way I can get around it is to hit "esc" key a few times on the acad map
load
up to allow me use ACAD map as normal for only that dwg. If I try to open
other drawings it wants me to open a project in LDD.

Help

--
Kevin Smith, EIT
Ronald H. Smith Ltd.
Surveying and Mapping
1296 Bath Road, Unit 3
Kingston, ON K7M 4X3
Ph: (613) 547-1110
Fax: (613) 547-1130
rhsmith@cogeco.net

Steve V.
 

Re: Problem: Full LDD loading instead of Map

Postby R.K. McSwain » Fri Oct 15, 2004 4:12 pm

On 10/14/2004 11:11 AM Steve V. wrote:

Greetings,

It seems Map and LDD get confused when if by
chance they where running at the same time. Hope this helps.


We run sessions of LDT and MAP simultaneously all the time. So this in
itself does not cause the described problem.
R.K. McSwain
 

Re: Problem: Full LDD loading instead of Map

Postby R. Smith » Fri Oct 15, 2004 4:23 pm

Could you be more descriptive. Do I re-import .arg files off of LDD 2004 CD
or from CG-Survey for AutoCAD?

I reinstalled CG-Survey again this morning and it didn't help.

From talking to someone else,...without the C&G module it would be
straightforward to
change the .arg file at the end of the target from ldd.arg to map.arg but in
this case my desktop icon has the target below?

"C:\Program Files\CGSurvey for AutoCAD 2000\scjstart.exe"

Fustrated
--
Kevin Smith, EIT
Ronald H. Smith Ltd.
Surveying and Mapping
1296 Bath Road, Unit 3
Kingston, ON K7M 4X3
Ph: (613) 547-1110
Fax: (613) 547-1130
rhsmith@cogeco.net
"Steve V." <address@withheld.com> wrote in message
news:ckm8fc$66o$1@update.carlsonsw.com...
Greetings,

We had the same problem and it had to do with the user profiles (.arg
files). We fixed this problem by reimporting the profile (.arg file) from
our clean install MSI files. It seems Map and LDD get confused when if by
chance they where running at the same time. Hope this helps.

Peace



"R. Smith" <rhsmith@cogeoco.net> wrote in message
news:ck6tc3$k4k$1@update.carlsonsw.com...
I spoke to tech support yesterday because for some reason as of the other
day when I load Acad map (2004) C&G
the full LDD program loads up. This is a problem since I can't open
multiple dwgs and full LDD is no good for just doing drafting. I took
the
advice to re-install both LDD and C&G programs but it didn't help. the
only
way I can get around it is to hit "esc" key a few times on the acad map
load
up to allow me use ACAD map as normal for only that dwg. If I try to
open
other drawings it wants me to open a project in LDD.

Help

--
Kevin Smith, EIT
Ronald H. Smith Ltd.
Surveying and Mapping
1296 Bath Road, Unit 3
Kingston, ON K7M 4X3
Ph: (613) 547-1110
Fax: (613) 547-1130
rhsmith@cogeco.net



R. Smith
 

Re: Problem: Full LDD loading instead of Map

Postby R.K. McSwain » Fri Oct 15, 2004 5:33 pm

R. Smith wrote:

Fustrated

I would get back with your support outlet and get some *real* answers.
Reinstalling should not be necessary.

For what it's worth, here is how to restore the default menus in "Land
Enabled Map" -> http://support.autodesk.com/Getdoc.asp?ID=TS63553
R.K. McSwain
 

Re: Problem: Full LDD loading instead of Map

Postby Geoffrey Leiter » Fri Oct 15, 2004 7:11 pm

Randy,

Quick question, are you aware of any problems running LDD, Map 3D, and
SXML2 together? And do you see any benefit in adding LDD functions with
SXML2?

Thanks.
Geoff



"R.K. McSwain" <not@carlsonsw.com> wrote in message
news:ckojdd$g9b$1@update.carlsonsw.com...
R. Smith wrote:


Fustrated

I would get back with your support outlet and get some *real* answers.
Reinstalling should not be necessary.

For what it's worth, here is how to restore the default menus in "Land
Enabled Map" -> http://support.autodesk.com/Getdoc.asp?ID=TS63553
Geoffrey Leiter
 

Re: Problem: Full LDD loading instead of Map

Postby Steve V. » Fri Oct 15, 2004 9:45 pm

Greetings,



What I gave was a *real* answer to the problem "WE" encountered, and "YES"
we were running LDT 2003 and Map simultaneously and re-inmporting the .arg
file from the network install MSI did fix the issue. Problems can not
always be so "black and white" as if to say "well we run both programs and
we don't have that problem". With software and hardware, there are a
multitude of interactions and configurations that occur. From a support
stand point one whom owns the product should not shoot a messenger who might
offer insight into issues not yet seen.



Good Day

"R.K. McSwain" <not@carlsonsw.com> wrote in message
news:ckojdd$g9b$1@update.carlsonsw.com...
R. Smith wrote:


Fustrated

I would get back with your support outlet and get some *real* answers.
Reinstalling should not be necessary.

For what it's worth, here is how to restore the default menus in "Land
Enabled Map" -> http://support.autodesk.com/Getdoc.asp?ID=TS63553
Steve V.
 

Re: Problem: Full LDD loading instead of Map

Postby Steve V. » Fri Oct 15, 2004 9:46 pm

Greetings,



What I gave was a *real* answer to the problem "WE" encountered, and "YES"
we were running LDT 2003 and Map simultaneously and re-inmporting the .arg
file from the network install MSI did fix the issue. Problems can not
always be so "black and white" as if to say "well we run both programs and
we don't have that problem". With software and hardware, there are a
multitude of interactions and configurations that occur. From a support
stand point one whom owns the product should not shoot a messenger who might
offer insight into issues not yet seen.



Good Day

"R.K. McSwain" <not@carlsonsw.com> wrote in message
news:ckojdd$g9b$1@update.carlsonsw.com...
R. Smith wrote:


Fustrated

I would get back with your support outlet and get some *real* answers.
Reinstalling should not be necessary.

For what it's worth, here is how to restore the default menus in "Land
Enabled Map" -> http://support.autodesk.com/Getdoc.asp?ID=TS63553
Steve V.
 

Re: Problem: Full LDD loading instead of Map

Postby R.K. McSwain » Fri Oct 15, 2004 10:43 pm

Steve V. wrote:

Greetings,


What I gave was a *real* answer to the problem "WE" encountered, and "YES"
we were running LDT 2003 and Map simultaneously and re-inmporting the .arg
file from the network install MSI did fix the issue. Problems can not
always be so "black and white" as if to say "well we run both programs and
we don't have that problem". With software and hardware, there are a
multitude of interactions and configurations that occur. From a support
stand point one whom owns the product should not shoot a messenger who might
offer insight into issues not yet seen.


Sorry for your misinterpretation.

You said ---> "It seems Map and LDD get confused when if by
chance they where running at the same time."

My reply was simply stating that --> running LDT and MAP at the same
time does not "by itself" *cause* the profiles to get mixed up. It may
have something to do with it. But again, I run 2 or 3 sessions of
LDT/MAP all day long (and have for the last 18 months) and have never
had "Map and LDD get confused"

As far as the part about *real* answers, I was not referring to your
post, but rather stating that the original poster should re-contact his
support outlet and re-examine the problem until it is solved. This forum
is peer-to-peer help and it sounds like his problem is still not resolved.

You will have to explain your last sentence. It doesn't make sense to
me.....

"...one whom owns the product..."?
R.K. McSwain
 

Re: Problem: Full LDD loading instead of Map

Postby R.K. McSwain » Fri Oct 15, 2004 10:47 pm

Geoffrey Leiter wrote:

Randy,

Quick question, are you aware of any problems running LDD, Map 3D, and
SXML2 together? And do you see any benefit in adding LDD functions with
SXML2?

Thanks.
Geoff


There were not any problems 2 years ago, but I wouldn't have a clue
right now. I have not used SC (for production) for 18 months - strictly
on LDT.

This will not answer your last sentence, but I do see great benefit in
adding 'Carlson Survey Desktop' to LDT. The Autodesk Survey module is
pitiful. Having the Carlson routines that work with the LDT database
would be super.
R.K. McSwain
 

Re: Problem: Full LDD loading instead of Map

Postby Steve V. » Fri Oct 15, 2004 11:15 pm

I was under the (mistaken) impression that you work for Carlson support, my
bad, I apologize. As for the, for lack of a better description,
"cross-linking" of the software platforms; our instance happened at times
when one of our users was running SurvCAD and then attempted to start a
session of LDT (LDD), then as LDT (LDD) was opening tried, to no avail, to
stop the start up (repeatedly pressing the "ESC" key). Afterwards, but not
always LDT (LDD) would become dominant and the user would be locked out of
multiple drawing sessions. We tracked down some components of this fault to
the profile and tried re-importing a clean/default profile and this fixed
the issue. This would be my two cents.

Peace

"R.K. McSwain" <not@carlsonsw.com> wrote in message
news:ckp5j2$t8o$1@update.carlsonsw.com...
Steve V. wrote:

Greetings,


What I gave was a *real* answer to the problem "WE" encountered, and
"YES"
we were running LDT 2003 and Map simultaneously and re-inmporting the
..arg
file from the network install MSI did fix the issue. Problems can not
always be so "black and white" as if to say "well we run both programs
and
we don't have that problem". With software and hardware, there are a
multitude of interactions and configurations that occur. From a support
stand point one whom owns the product should not shoot a messenger who
might
offer insight into issues not yet seen.


Sorry for your misinterpretation.

You said ---> "It seems Map and LDD get confused when if by
chance they where running at the same time."

My reply was simply stating that --> running LDT and MAP at the same
time does not "by itself" *cause* the profiles to get mixed up. It may
have something to do with it. But again, I run 2 or 3 sessions of
LDT/MAP all day long (and have for the last 18 months) and have never
had "Map and LDD get confused"

As far as the part about *real* answers, I was not referring to your
post, but rather stating that the original poster should re-contact his
support outlet and re-examine the problem until it is solved. This forum
is peer-to-peer help and it sounds like his problem is still not resolved.

You will have to explain your last sentence. It doesn't make sense to
me.....

"...one whom owns the product..."?
Steve V.
 

Re: Problem: Full LDD loading instead of Map

Postby R. Smith » Sat Oct 16, 2004 8:40 pm

Steve,

Well it took me a while monkeying around with it but I think I got it. I
had to select the <<un-named profile>> and then highlight the default
survCADD profile "CG" and reset it. This fixed the problem.

Kevin

--
Kevin Smith, EIT
Ronald H. Smith Ltd.
Surveying and Mapping
1296 Bath Road, Unit 3
Kingston, ON K7M 4X3
Ph: (613) 547-1110
Fax: (613) 547-1130
rhsmith@cogeco.net
"Steve V." <address@withheld.com> wrote in message
news:ckp2bt$qlq$2@update.carlsonsw.com...
Greetings,



What I gave was a *real* answer to the problem "WE" encountered, and "YES"
we were running LDT 2003 and Map simultaneously and re-inmporting the .arg
file from the network install MSI did fix the issue. Problems can not
always be so "black and white" as if to say "well we run both programs and
we don't have that problem". With software and hardware, there are a
multitude of interactions and configurations that occur. From a support
stand point one whom owns the product should not shoot a messenger who
might
offer insight into issues not yet seen.



Good Day

"R.K. McSwain" <not@carlsonsw.com> wrote in message
news:ckojdd$g9b$1@update.carlsonsw.com...
R. Smith wrote:


Fustrated

I would get back with your support outlet and get some *real* answers.
Reinstalling should not be necessary.

For what it's worth, here is how to restore the default menus in "Land
Enabled Map" -> http://support.autodesk.com/Getdoc.asp?ID=TS63553

R. Smith
 

Re: Problem: Full LDD loading instead of Map

Postby Steve V. » Mon Oct 18, 2004 8:38 pm

Kevin,
Sorry, I did not explain the import completely but I am glad it worked.
This confirms that this bug is repeatable. Hopefully Autodesk will pick up
the slack.
S~
"R. Smith" <rhsmith@cogeoco.net> wrote in message
news:ckritm$j75$1@update.carlsonsw.com...
Steve,

Well it took me a while monkeying around with it but I think I got it. I
had to select the <<un-named profile>> and then highlight the default
survCADD profile "CG" and reset it. This fixed the problem.

Kevin

--
Kevin Smith, EIT
Ronald H. Smith Ltd.
Surveying and Mapping
1296 Bath Road, Unit 3
Kingston, ON K7M 4X3
Ph: (613) 547-1110
Fax: (613) 547-1130
rhsmith@cogeco.net
"Steve V." <address@withheld.com> wrote in message
news:ckp2bt$qlq$2@update.carlsonsw.com...
Greetings,



What I gave was a *real* answer to the problem "WE" encountered, and
"YES"
we were running LDT 2003 and Map simultaneously and re-inmporting the
..arg
file from the network install MSI did fix the issue. Problems can not
always be so "black and white" as if to say "well we run both programs
and
we don't have that problem". With software and hardware, there are a
multitude of interactions and configurations that occur. From a support
stand point one whom owns the product should not shoot a messenger who
might
offer insight into issues not yet seen.



Good Day

"R.K. McSwain" <not@carlsonsw.com> wrote in message
news:ckojdd$g9b$1@update.carlsonsw.com...
R. Smith wrote:


Fustrated

I would get back with your support outlet and get some *real* answers.
Reinstalling should not be necessary.

For what it's worth, here is how to restore the default menus in "Land
Enabled Map" -> http://support.autodesk.com/Getdoc.asp?ID=TS63553



Steve V.
 


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