Carlson Software Forum

I'm using Carlson 2020 with IntelliCAD 9.2(?). I'm also using Windows 10 Pro. I'm trying to "DRAW" a raster image by actually using a .jpg file that I scanned in. It's an 11" x 17" image and when I scanned it with my Hp 7740 wide format printer, I had to go on the Hp website to figure out a way to scan it as an 11" x 17" by using special settings (even though it's a "wide format" printer, it still needs this secret settings in order to get the whole scan. I then saved it as a .jpg and when it's viewed as the image, it DOES show the whole image. BUT.....when I go to "DRAW" and then "Rastor Image" and then pick a point, it comes up as a cropped image missing part of the file. It seems like it's (Carson/IntelliCAD) can't find the other part of the image. Any advise would be greatly appreciated.